13 Years Online
Free Delivery
12 Month Warranty
Klarna available
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
The Refurbished Samsung Galaxy S21 Ultra 5G combines quality, technology, and sustainability.
Samsung's Galaxy S21 Ultra 5G boasts a 6.8-inch Dynamic AMOLED 2X display, presenting vivid colours and crisp visuals at 1440 x 3200 pixel resolution. With a smooth 120Hz refresh rate, this smartphone ensures a seamless experience for both media enthusiasts and everyday users.
The S21 Ultra doesn't skimp on camera features either. Equipped with a quad rear camera setup, it offers a remarkable 108 MP wide lens, combined with a fantastic 10 MP periscope telephoto, 10 MP telephoto, and a 12 MP ultrawide lens. Selfie lovers will adore the high-definition 40 MP front camera, which is perfect for capturing memorable moments or conducting noise-free video calls.
An Exynos 2100 processor powers the Samsung Galaxy S21 Ultra 5G, meaning this device can handle it all, whether you're multitasking on the move or watching your favourite show at night.
Plus, S21 Ultras from UR comes equipped with generous 128 GB or 256 GB storage options, so users can store ample photos, videos, and apps without compromising performance.
☝️This device has been professionally restored to give you the best experience. It comes with a ☝️12-month warranty &☝️FREE delivery👌 View all our refurbished Samsung Galaxy Phones here
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Never used this company before but as they accepted PayPal, I ordered Mobile Phone. I Opted for “Pristine Condition” Phone arrived within 3 days and I was pleased with my purchase. Phone was like new with no marks whatsoever. Recommended Seller.
It is good
Good product and excellent service
Samsung Galaxy S21 Ultra 5G - Unlocked
Look this was an easy purchase due to the fantastic customer service with my last phone it was a no brainer. With the extra glass and warranty you can't get a better deal.. until I have a bad experience I won't be using any one else to get my 1 to 3 phones a year
Nice clean handset, well presented. But it seemed tied to Vodafone, and didn't work properly on Three. I have returned it to you and await replacement.
Very pleased
The phone I selected was described as "good" condition, bit I honestly think it's excellent. Especially that the price wasignifivantly lower than the other second hand phone retailers. It came within 2 working days with lots of extra accessories. I can't recommend it enough
Really happy with the phone literally looks/feels brand new (excellent condition) version, unlocked and carrier free without any bloatware apps! I also like what this company is trying to promote buying refurbished phones instead of new ones and helping to recycle!
I am happy with this phone. As described its in excellent condition. Delivered promptly. Highly recommended seller. So far so good.
Its my second reconditioned phone and this one is great too. No issues found and happy to keep going reconditioned in future.
Competitive price,as described.Very happy
I am quite pleased with the phone although the touch 'click' you have to press more than once generally. So slow response
Like new very happy fantastic price I would buy again
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase