Delivery
How long does delivery take?
We currently offer free standard delivery on all orders; standard delivery usually takes between 3 and 5 working days. On selected models, we also offer next working day delivery on orders placed before 2pm.
If your order is delayed, please contact our customer service team via email hello@ur.co.uk or alternatively call: 0333 222 6595 and we will provide you with an update.
How do I track my order delivery?
Once we have dispatched your order you will receive a dispatch confirmation email containing your tracking number.
You will also receive a confirmation email from the courier chosen in most cases either Royal Mail or DPD, they will keep you updated via email or text message. You can also track your delivery on their app or website by entering your tracking reference:
https://www.royalmail.com/track-your-item
https://track.dpd.co.uk/
We currently offer free standard delivery on all orders; standard delivery usually takes between 3 and 5 working days. On selected models, we also offer next working day delivery on orders placed before 2pm.
If your order is delayed, please contact our customer service team via email hello@ur.co.uk or alternatively call: 0333 222 6595 and we will provide you with an update.
How do I track my order delivery?
Once we have dispatched your order you will receive a dispatch confirmation email containing your tracking number.
You will also receive a confirmation email from the courier chosen in most cases either Royal Mail or DPD, they will keep you updated via email or text message. You can also track your delivery on their app or website by entering your tracking reference:
https://www.royalmail.com/track-your-item
https://track.dpd.co.uk/
