New phone
Excellent phone so much better than my other phone would definitely purchase from your company again ps only downside it came with a red case not for me sorry
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
With a plethora of advanced features, the Apple iPhone 13 - Refurbished is designed to cater to your need for an immersive and cinematic experience.
The Cinematic mode on the iPhone 13 is one such feature that is sure to blow your mind. This mode allows you to shoot videos with a depth of field effect, creating a professional-grade look.
The Dolby Digital option is perfect for streaming your favourite shows and movies with crystal-clear sound, while the wide cameras take your photography skills to the next level. It's also powered by graphics-intensive games, so you can spend the entire day gaming without worrying about your phone overheating.
The Apple brand has always been synonymous with sleek and durable designs, and the iPhone 13 is no exception. The Dolby Digital Plus and internal storage options add to the phone's appeal, while the Apple Lossless option ensures that you get the best possible sound experience.
Moreover, the phone features Dolby Atmos, which is a game-changing feature in immersive sound technology. It allows soundtracks to flow over and around you, creating a 3D listening experience that puts you right in the middle of the action.
The battery health feature is another added perk, assuring you that your phone's battery is optimised for a longer lifespan.
All these features make the Apple iPhone 13 - Unlocked a clear winner for tech enthusiasts who want nothing but the best. So, are you ready to experience the future of mobile technology? Get your hands on the Apple iPhone 13 - Unlocked now and join the revolution!
☝️This Apple iPhone 13 - has been professionally restored to give you the best experience. It comes with ☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please note that unless faulty, refunds are subjected to a deduction of a re-stocking fee equivalent to 5% of the purchase price (minimum £15).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Excellent phone so much better than my other phone would definitely purchase from your company again ps only downside it came with a red case not for me sorry
The phone is as expected for an example from the ‘good’ condition category. However, the DPD delivery turned up outside of the pre advised delivery slot and the driver was nothing short of outright ignorant. I realise this is out of UR’s control, but unfortunately this reflects badly on the purchase experience and I think k you should know.
I got the iPhone 13 good condition for my birthday and it has been amazing the phone was ordered the day before my bday and came the next day so great delivery time. It came with a charger, phone case, sim pin and sweets which was very kind the back of the phone has not a single scratch and looks brand new but the front and the side have very minor visible scratches but nothing affecting the performance of the phone. The phone has a battery health of 88% and last between 6-8 hours depending on how I use it. Overall the phone is great quality not a single issue everything is just perfect and it was a great price would strongly recommend this website and phone.
I ordered this phone in good condition and have been using it for a week now and have had 0 issues with it. The delivery was very quick, it arrived in 3 working days. It came with a phone case, a charger (type c to lightning cable) and even some sweets lol (I thought this was very nice and unique of them). In terms of the condition of the phone, it came with 87% battery health and it lasts anywhere between 6.5 - 8.5 hours (depending on how you use the phone), this is more than enough to get you through the day. The back of the phone came in amazing condition, no scratches, dents or marks. The screen came with some really minor scratches however they are completely unnoticeable unless you look really closely (the scratches can’t be seen when the phone is on and does not affect the functionality of the phone). The frame of the phone could’ve been better, it arrived with some dents and marks, you can tell it was previously used however, this does not affect the functionality of the phone at all and if you’re like me who’s phone literally never leaves its phone case then you would not be able to tell that this was not a new phone; (plus what do you expect, it’s only in good condition). In conclusion, I would highly recommend this to anyone who’s looking to buy a new phone but not spend a fortune on a brand new one 5⭐️.
Looks really good but time will tell ofcourse
Purchase was easy. Communication and delivery were no prblem
Order iPhone 13 in good condition and it’s amazing. So happy with it. The service has been amazing too. Ordered on a Sunday morning and received it on Tuesday morning excellent service would highly recommend this company to anyone.
Perfect. Arrived on time.
I ordered a refurbished iphone13 in excellent condition. Looks like new I am very pleased with my purchase.
The delivery of my phone was a bit of a faff, but the customer services team were very helpful and reassuring. I’m glad for my phone and am pleased that buying through UR has helped the environment - feel good points, tick…
Very pleased with the service and happy with the iPhone Regards David Fleming
The phone is good and looks perfectly new, but the touch screen presents some bugs so I need to restart it for it to work perfectly.
So the iphone has an unrecognised display therefore suggesting that original part were not used when refurbished.
Not a mark on the phone
Refurbished phones at the
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