13 Years Online
Free Delivery
12 Month Warranty
Klarna available
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
Apple iPhone 12 refurbished is the ultimate mobile device for those seeking top-of-the-line performance, design, and security. Its excellence is demonstrated through a combination of advanced features, including an incredibly powerful A14 Bionic chip that optimises its performance flawlessly. Additionally, this device is equipped with state-of-the-art cameras that deliver outstanding photography and videography results.
The Apple iPhone 12's stunning OLED display further adds to the phone’s appeal, delivering crystal-clear images and colours that bring your content to life. The all-screen design gives it an edge-to-edge look with flat edges that give it an elegant yet modern appearance. This feature maximises screen space and makes it easy to interact with the device.
From security to convenience, this phone has got you covered. It boasts a range of security features such as facial recognition and touch ID that work together to keep your data safe at all times. The unlocked feature allows for seamless connectivity so you can use it anywhere in the world.
Overall, the Apple iPhone 12 refurbished – Unlocked is a premium mobile device designed for individuals who value sophistication, speed, quality, and security. With its innovative features, you’ll experience unparalleled performance and efficiency in your daily activities.
☝️This device has been professionally restored to give you the best experience. It comes with ☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
There were a few scratches on the top of phone casing but nothing major once I’d purchased a case for it , There was a SIM card already in phone which I removed but apart from that it’s in good condition and am sure will shop with you again in the future . Many thanks j. Kulczycki
Received my phone and really pleased with it will recommend to anyone who is looking for a replacement phone
Ordered an IPhone 12 from the premium range. Phone was delivered within the timescale and came in an iPhone box with charger. Condition was superb as promised so couldn’t be happier with the service and the great price of course.
Excellent condition for price would definitely recommend you
Great service, quick and efficient, good quality product, excellent price.
They can’t find order
USELESS CUSTOMER SERVICE I CANCELLED THIS ACCOUNT
Good service and delivery
Amazing phone,very pleased with the phone .l bought it for my daughter and she is so happy with it.
Brilliant service phone excellent
ordered on 28/05 delivered on 30/05 well within time was kept updated all the way phone condition was like new will use UR phones again well happy
Phone delivered on time, packaged well no damage. Works well
I bought this phone for a friends retirement ordered in time to receive within 3 to 5 days when I called to chase it up . The phone hadn’t arrived and they hoped it would be there very soon - I had to print a photo of the phone and give that - however other than that always had good communication and the phone arrived 1 week later my friend was very pleased
Phone arrived in good condition and on time. Transfer of data from old iPhone was completed easily and quickly. Would be happy to recommend your company to anyone wishing to upgrade their mobile phone.
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase