13 Years Online
Free Delivery
12 Month Warranty
Klarna available
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
Apple iPhone 14 Pro Max refurbished is a remarkable unlocked smartphone. Powered by the A16 Bionic chip, it delivers unparalleled performance and speed.
The Dynamic Island feature is a standout, providing an immersive visual experience like no other. With its 6.1-inch Super Retina display boasting a resolution of 2556x1179 pixels, you’ll be amazed at the clarity and detail of everything you see.
The front camera packs an impressive 12 megapixels, perfect for capturing stunning selfies and making video calls with crystal-clear quality. Additionally, the advanced quad-pixel sensor ensures that your pictures look amazing in any lighting conditions.
One of the most exciting features of this phone is Action mode, which smooths out shaky handheld videos to make them look professionally shot. This means that you can capture all of your favourite moments without worrying about shaky footage ruining them.
Another notable attribute is its ultimate smartphone chip that enables maximum efficiency and power usage for all functions on this device. It’s also 5G ready, meaning it can keep up with today’s fastest networks and provide lightning-fast download and upload speeds.
This phone also boasts an impressive battery life, with up to 29 hours of video playback on a single charge. The Power Charging port uses a lightning connector while the battery capacity sits at a whopping 3200mAh. Fast charging capabilities further enhance the convenience factor by rapidly restoring power when needed.
With ample internal storage space available, storing photos, videos, apps and documents on your device has never been easier! Lastly, the smoothness of this phone’s 120hz display is unmatched - it makes everything from scrolling through social media feeds to watching movies feel incredibly fluid. In summary, the Apple iPhone 14 Pro Max is truly exceptional in every way imaginable!
☝️This device has been professionally restored to give you the best experience. It comes with ☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
I paid for iPhones 13pro and 14 pro max. Five days ago I got 13pro and 14 pro max not delivered. When I called Ur help line, I was told that it wasn't delivered as claimed. I've cancelled the order and up till now I have heard anything from the company. Even the 13pro, I called for a return within 24 hours because the battery is hitting. Yet I've not heard from the company. Can someone tell me what's happening?
For only 629.99 this iPhone was in great condition and had 97% battery health only problem was it has a slight scratch on the screen but that is to be expected for ‘good condition’ Overall very pleased with my new phone
Have had this phone for a month now all was great until I put it down before bed in the morning the phone wouldn’t turn on and still won’t. Having to take it the the Apple Store to be fixed today.
Phone arrived on time (2 days) well packaged and looked very professional. I ordered the excellent condition refurbished iPhone 14 Pro Max but when I opened the box my heart sank. The bezel was scraped almost half of the perimeter of the screen. The screen itself had scratches which were clearly visible from a distance. I raised my concerns in the chat but after 45 minutes and no reply I telephoned and spoke to a really nice lady who raised a ticket for the return of the product. Unfortunately they had no further stock of the phone in the condition I required which made me feel that I had been sent this phone knowing it was below par. They then replied to my chat with an apology after reviewing the photographs and video of the phone I was sent. I posted the phone back using a label I was emailed and had to print at home unlike many other sellers who provide a QR code to print the label at the post office. The phone was delivered back to UR yesterday and I am waiting for my credit card to be refunded. I’d much rather they’d just not sent me anything in the first place rather than attempt to see if I’d accept an inferior quality product.
Very good quality and works well without any marks ! I recommend it to people .
I highly recommend anybody who is interested in new refurbished phones do not hesitate to buy from these people as their products are almost brand spanking new. My iPhone came with 100% battery health, a little sweet pack inside the box and 12 months free insurance. I am very happy with the purchase that I have made and I would highly recommend to anybody who is interested in phones. Please please please buy from these people.
iPhone 14 Pro Max Came as it said on the tin, In superb condition, would totally recommend ur
Will be purchasing from this website again. Phone came in excellent condition and shipped quickly.
Will be purchasing from this website again. Phone came in excellent condition and shipped quickly.
I ordered and paid for a premium 14 Pro max. The phone itself looks flawless, however very disappointed that the battery is only at 88%. Was also led to believe I would receive a cover but unfortunately was not supplied. The service was first class and delivery seamless.
I received my iPhone 14pro as described, wonderfully packaged (included a packet of love heart sweets!) and very promptly. Excellent service. Thank you!
I got it in premium condition. Apart from small parts of the colour having chipped off in the corners it was in good condition for a refurbished phone. Although I thought choosing premium would mean minimal sign of usage.
I ordered a phone from UR after hearing great things from a family member following their phone purchase. The recommendation was spot on as I am very pleased with my purchase. I selected a ‘Premium’ condition one with a huge saving over a new iPhone and it looks and performs brand new!
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase