Iphone 13 pro
The phone is in very good condition but had no wow factor this time as it was delivered in a normal box with not all the accessories described on the site.
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
The Apple iPhone 13 Pro - Unlocked is a state-of-the-art mobile phone that delivers exceptional performance and premium features.
With Apple Lossless audio, you'll get the highest-quality sound that's true to the artist's original intention. With 4K video recording capabilities and four rear cameras offering maximum depth, users can capture stunning footage with ease.
In addition to its impressive camera, the iPhone 13 Pro also includes cinematic mode for cinema-quality video footage and night mode portraits for stunning photos even in low-light conditions. Additionally, portrait lighting provides professional-grade lighting effects for your selfies and portraits.
The device also boasts great battery health, providing a battery life never before seen in an iPhone. The device offers ample internal storage for all your media needs, and features Dolby Digital Plus and Dolby Atmos sound for an immersive audio experience.
The seamless multitasking capabilities of the iPhone 13 Pro allow you to easily switch between apps without any lag or delay. Additionally, All in all, the iPhone 13 Pro is an exceptional device that truly raises the bar for what a smartphone can do.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
The phone is in very good condition but had no wow factor this time as it was delivered in a normal box with not all the accessories described on the site.
The phone works fine and has no issues. I'm just concerned about the holes on the sides of the screen.
Very pleased with this transaction. Arrived well packed. Would recommend you look at ur.co.uk, first.
I’m really happy with my phone. It took a while longer than anticipated to arrive; however I now know that is because the Team weren’t happy with the original phone and sourced another for me. Really appreciate the memory upgrade which more than makes up for the extra week waiting. I’d definitely buy from you again. Thanks so much.
It's really good
Next day delivery ,arrived on time ,excellent condition ,everything works on phone ,very happy ,
When I didn’t get a response to my questions to the chatbot, I rang and spoke to a very helpful human who gave me the answers and responded above and beyond to my request. Thank you.🙏🏻
Apple iPhone 13 Pro - Unlocked
Came in perfect condition, no scratches! only issue was case came in the wrong colour but can’t complain since it was free
Hassle free, arrived as advertised. Excellent packaging. Free case, screen protector, 12 months insurance and charger a welcome bonus. Highly recommend and will use again. Will also recommend to family & friends.
I ordered an Excellent Quality Gold iPhone 13pro for my daughter’s birthday and I received a sienna colour iPhone with lots of scratch marks on the phone. I’ve been trying to call UR customer service but no one answers the phone, I also sent an email with pictures but nothing has been done yet. I’m very unhappy with the slow response from the team.
Wrong colour of the phone came in
Excellent phone with 100% battery. Small scratches but not an issue. Very happy
Great phone @ a great price. Very happy with purchase
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase